Innovation is the key to make today’s business stay relevant for tomorrow. We are working in an era where innovation cycles are measured in days and weeks rather than months or years. As customer expectations grow and budgets tighten, digital technologies like augmented reality, artificial intelligence, data analytics and mining are transforming the world. The
When there are numerous other businesses delivering the same product as yours, how will you be able to stand out? Delivering quality services or products, is not the way, as there could be your competitors battling for the same. However, do not worry because customer experience can become one of the key factors of differentiation.