SPIRITUAL INTELLIGENCE – The magic mantra to create a blissful employee experience during crisis.

We are currently experiencing the apogee of the Covid-19 pandemic that is creating a whirlpool impact and affecting the equilibrium around the world. Covid-19 is the biggest psychological experiment the world has seen yet resulting in erratic behavioural patterns, cognizance of safety, fear of infection, anxiety, financial instability, social exclusion and professional insecurity.

These stressors create an environment of fear for employees and their families resulting in an unstable professional environment. Employee health and well-being are two sides of the same coin, that require utmost attention & amplification by organizations. Perhaps the challenges we face today are just the tip of the iceberg, and the worst is yet to come. Prolonged isolation and lack of communication has had an adverse impact on the sense of belonging and trust among employees in organisations.


The Zubin & Spring vulnerability-stress model explains the predicament that causes a state of imbalance, which closely relates to the current situation. As HR Leaders, we should always be on the lookout for signs and behaviours that depict the state of frangibility and devise techniques to counterpoise the situation. The good news is that we are in the digital age and can always remain connected to our networks through a variety of devices.  

Keeping in mind what we already know, here are a few tips to revamp,revitalize and gear up for the postCovid-19 environment.

Create a blissful employee experience

Strike a balance with peace and rejuvenation by engaging your employees in group meditation activities, Yoga classes, pilates sessions or a Zumba dance workout. Yoga develops mental health and promotes the state of positivism.

Stay Connected. Do it often

Keep communication open with your team. The Managers should embrace the Spiritual Quotient(SQ) and Emotional Quotient(EQ) to survive the challenges. It’s high time we focus on cooperation & empathy accompanied by nurturing & patience to instill faith and confidence among employees.

Get Bots and Conversational AI into the mix

Chatbots and voice assistants have become popular since the Covid-19 pandemic. These tools can simulate human interaction and give the employee a conversational interface to engage with the company. No more email, circulars or raising tickets. With intelligent bots, employees are always connected and aware of the happenings within the organization.

Health talk session

EAP is a powerful tool to keep a check on the mental and physical health of an employee. A Health talk session by an industry expert will educate employees and their families on tips to improve healthy and safety

Maintain a Work-Home balance

Remote work burnouts are increasing as employees try to adapt to this new work environment. Juggling the demands of work and family pushes employees to the edge, resulting in stress and decreased productivity. Fabricating new hobbies, spending quality time with family & friends ,creating virtual exercise routines, etcpaves way to rekindle positivity. Organizations can motivate employees with flexible work schedules,highlighting achievements, finding moments to celebrate and actualizing the employee’s potential towards the organization. The famous quote by Julie Bevacqua -“In order to build a rewarding employee experience, you need to understand what matters most to your people” is apt for the current circumstance. It’s time to adopt new principles in order to emerge successful from this pandemic as the saying goes that under pressure, rocks become either diamonds or dust!

For more information about Nhance Now’s focussed technology solutions for employee engagement, visit www.nhancenow.com/businessbots