If you have got your WhatsApp Business account approved, congratulations! You are now ready to proceed with the deployment of your WhatsApp chatbot. This solution will help you automate customer engagement and enable sales, support and information sharing with your…
A lot has changed in the last decade. From rich, functional websites, the focus shifted to mobile sites and finally to mobile apps. Each of these digital channels gained popularity during different time periods with many well-known brands adding their…
A recent report suggests that nearly half of all online retail customers today interact with intelligent bots for different tasks including shopping, service requests and product recommendations. In 2020, many e-commerce companies have had to operate with reduced staff as…
We are currently experiencing the apogee of the Covid-19 pandemic that is creating a whirlpool impact and affecting the equilibrium around the world. Covid-19 is the biggest psychological experiment the world has seen yet resulting in erratic behavioural patterns, cognizance…
Deploying bots for your business is an essential step to take in 2020 if you want to maximize efficiency and improve customer experience. It is estimated that nearly 80% businesses will start using chatbots and AI-powered customer experience platforms by…
